Privacy Policy

Introduction

Acme Accounting collects and uses personal information only to provide accounting, tax, and advisory services to our clients and to respond to inquiries. This policy explains what we collect, how we use it, and your rights regarding your data.

Information We Collect

We may collect the following types of information: contact details such as your name, email address, and phone number when you submit an inquiry; business information you provide when describing your accounting needs; and correspondence records when you communicate with us by email, phone, or through our website contact form.

How We Use Your Information

We use your information to respond to your inquiries, provide the services you have requested, communicate about your account and ongoing work, meet legal and regulatory obligations applicable to our firm, and improve our service delivery.

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Data Storage and Protection

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Information shared with us is stored securely and accessed only by authorized personnel. We retain information for as long as is necessary to fulfil the purposes described in this policy, or as required by applicable law.

Third-Party Services

We may use third-party services to support our operations, including communication tools and accounting software. Where these services process personal data on our behalf, we ensure they provide adequate data protection commitments consistent with applicable privacy law, including Panama's Law 81 on Personal Data Protection.

Your Rights

You have the right to access the personal information we hold about you, request corrections to inaccurate data, request deletion of your data where we have no legal basis for retaining it, and withdraw consent for processing where consent is the legal basis. To exercise any of these rights, contact us at hello@acmeaccounting.com.

Contact for Privacy Questions

If you have any questions about how we handle your personal information, please contact us at: hello@acmeaccounting.com or +507 6000 0000. We aim to respond to all privacy-related inquiries within five business days.